A message to our customers
The health, safety and welfare of our customers, team members and the greater community are paramount, we are now operating as usual online, with all in-stock orders dispatch in time
Visiting our Brisbane Showroom or want to Click&Collect your order?
Our showroom is open and it has been designed to allow social distancing, and be compliant with cleaning regulations.
Our shownroom is deep cleaned daily and we supply our customers with their needs to feel safe and compliant while visiting.
We now have immediate Click&Collect and Pay in store option to allow you to save time in Public, and shop from home easily.
If you do decide to visit us please make sure you are aware of the following:
- If you are looking unwell our team can refuse your entry - please stay at home if you experience any of the COVID-19 symptoms.
- You must apply hand sanitiser on entry, this will be supplied.
- You must wear a mask before entering our showroom, a mask can be supplied if you do not have one.
- Keep 1.5 metre distance between yourself and team members or other customers.
- Do not join an already occupied consultation area.
Our team will refuse your entry if you are not compliant with these rules, but we will still be happy to dispatch your order from the back gate if you do not wish to enter the showroom.
Our Customer success team is always available over the phone and emails, please reach out for any advice or questions you may have.
Aqua gardening is operating in full capacity and we have increased our team to meet customer demand and commit to our promise of Fast Dispatch.
Most orders are processed within a few minutes.
Once an order has been dispatched from our warehouse you will receive an SMS and email with your tracking details. Please note that the length of delivery is unfortunately not in our control.