Is my delivery location suitable for couriers?

Your delivery location must be suitable for a delivery truck to access, at the discretion of the courier company. If the courier driver decides delivery is not possible due to:

  1. Steep driveway
  2. Unclear labelling of address
  3. Apartment building with no space or safe place to leave the order
  4. Unclear instructions

It is likely there could be additional costs involved for a successful re-delivery. Alternatively, the order can be picked up for no additional cost from the Courier's elected depot.

Aqua Gardening is not responsible for any additional delivery costs in the case where the delivery location is unsuitable.