Which couriers do you use?
- We use Courier’s Please, Fastway Couriers and TNT Express.
- We cannot guarantee which courier we will use or whether Fastdrop or other courier services will be available for your order.
- You receive SMS notification updates on the whereabouts of your package if you have provided a mobile phone number.
- In the case that your location is not serviced by these couriers, we will use another service (including Australia Post) that delivers to your location.
- In some cases, including small towns, the delivery will go to their nearest depot or a designated collection point in the closest town. Unfortunately this is the policy of the transport companies and couriers - sometimes delivery is not possible to your actual address.
- Note: You must supply a street address for courier delivery. We will request your street address (and any additional shipping cost) if a PO Box is provided with the courier delivery option.