Oase Aquamax ECO Premium Pond Pump 8000, Aqua Gardening

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Oase Aquamax ECO Premium Pond Pump: Energy-efficient Solution for Your Pond

Introducing the Oase Aquamax ECO Premium Pond Pump, designed for environmentally conscious pond enthusiasts looking to save on energy costs. The latest in Oase innovation, these premium pond pumps boast energy savings of up to 40% compared to regular rainwater pressure pumps. This superior efficiency is further enhanced with the innovative Seasonal Flow Control available on the 12000 and 20000 models, adapting to the respective pond ecology throughout the year while enabling temperature-dependent water circulation.

Features and Benefits

Energy-efficient operation: Savings of up to 40% over regular rainwater pressure pumps, reducing your energy costs.
Large strainer surface: Allows debris like plants or koi waste up to 10mm to pass through, reducing blockages and maintenance.
Cold weather protection: Operates safely at temperatures as low as -20°C without risk of damage.
Flow-optimised impellor: Guarantees maximum pump capacity and improved displacement of coarse particles.
Environmental Function Control (EFC): Protects against dry run and blocking, preventing pump damage.

How to Use

Place the pump in the desired location within the pond, ensuring that it's fully submerged in water.
For larger models (12000 and 20000), activate the Seasonal Flow Control (SFC) function for temperature-responsive water circulation.
Connect the pump's stepped hose adapter to the appropriate hose size (1 Inch, 1¼ Inch, 1½ Inch, or 2 Inch), ensuring a secure fit.
Plug the pump into a suitable electrical outlet with a rated voltage of 220 - 240 V / 50Hz.

Aqua Gardening Suggests These are Best For

The Oase Aquamax ECO Premium Pond Pumps are ideal for pond enthusiasts looking for an energy-efficient and reliable solution to maintain optimal water quality in their ponds. These pumps are suitable for both small and large ponds, koi ponds, and water gardens, as well as for those who want to adjust their skimmer for surface debris or satellite filter for drawing water from other areas of the pond.

Notes from Aqua Gardening

Always ensure that the pump is fully submerged in water during operation to prevent damage from dry running.
When setting up the pump, make sure to choose a location that allows for easy maintenance access and regular cleaning of the strainer surface and impellor.
Remember to disconnect the pump from the power source before any maintenance or cleaning tasks to ensure your safety.

Aquamax Eco Premium Warranty

The Aquamax Eco Premium offers a 3-year guarantee, which can be extended by an additional 2 years, to a 5 year guarantee, upon online registration.

Oase Aquamax ECO Premium Pond Pump Specifications

Model	ECO Premium 8000	ECO Premium 12000	ECO Premium 20000
Max Flow Rate (L/hr)	7980	12000	19500
Max Head Height (m)	4.1	5	5.4
Power Usage (Watts)	65	110	180
Voltage (Volts AC)	240	240	240
Cable Length (m)	10	10	10
Pump Outlet Size (mm)	25/32/38/51	25/32/38/51	25/32/38/51
Suitable For Bio Filter	Yes	Yes	Yes
Weight (kg)	5.3	5.4	5.7
Dimensions (mm) L x W x H	340 x 280 x 165	340 x 280 x 165	340 x 280 x 165

FAQs

What makes Oase Aquamax Eco Premium Pond Pumps more environmentally friendly than other pond pumps?

Oase Aquamax Eco Premium Pond Pumps are designed with energy efficiency in mind, saving up to 40% more energy compared to regular rainwater pressure pumps. The innovative Seasonal Flow Control function available on the 12000 and 20000 models further optimizes water circulation according to the pond's temperature, reducing energy consumption and supporting the pond's ecosystem.

What size debris can the Oase Aquamax Eco Premium Pond Pumps handle?

The two larger models, 12000 and 20000, can handle debris of up to 11mm in size, thanks to the large strainer surface and flow-optimized impeller.

Can the pump be adjusted for use with a skimmer or satellite filter?

Yes, the Oase Aquamax Eco Premium Pond Pumps are ideal for adjusting to work with a skimmer for surface debris or satellite filter (optional extras) for drawing water from other areas of the pond.

How does the Environmental Function Control (EFC) protect the pump?

The Environmental Function Control (EFC) feature in the Oase Aquamax Eco Premium Pond Pumps offers protection against dry run and blockage. If the pump detects a dry run or blockage, it will automatically switch off, preventing damage.

What hose sizes are compatible with the Oase Aquamax Eco Premium Pond Pumps?

The pumps include a special stepped hose adapter, compatible with hose sizes 1 Inch, 1¼ Inch, 1½ Inch, and 2 Inch.

Can these pumps operate in freezing temperatures?

Yes, Oase Aquamax Eco Premium Pond Pumps are designed to function without damage at temperatures as low as -20°C.

What are the benefits of the Seasonal Flow Control function on Aquamax Eco Premium 12000 and 20000 models?

With the Seasonal Flow Control function switched on, the pump automatically optimizes and reduces flow rate and delivery head by up to 50%, adapting all year round to the respective pond ecology and supporting the bio system, enabling temperature-dependent water circulation. This also results in energy savings.

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(SKU: 124788)

The large strainer surface allows debris like plants or koi waste up to 10mm to pass through, The pump will not be damaged at temperatures as low as 20 °C, Flow optimised impellor guarantees maximum pump capacity and therefore improved displacement of coarse particles, Ideal for adjusting skimmer for surface debris or satellite filter (optional extra's) for drawing water from other areas of the pond, Outstanding energy balance

Shipping Calculator

Enter the quantity of product and your Australian suburb name to calculate the shipping costs for multiples of this item only. You can calculate the shipping costs for your entire order, including international orders, on the Cart Page.

Shipping Dimensions & Weight

Dimensions: 0.31m (Length) x 0.24m (Width) x 0.22m (Height)

Weight: 4.1kg

Free Shipping Eligibility

Aqua Gardening offers free shipping on most orders above $249 that are not bulky items. Once you place all the items you wish to buy in the cart, the combined shipping price will be shown in the cart, including Free Shipping if you are eligible. For full details please see our free shipping eligibility here.

Delivery Information

Back Order products

These are products we usually carry in stock but are temporary out of stock. These products will be back in stock within a few days. We can send you an email notification when they are back in stock if you click on the “Notify me when back in stock” link. See the full details here.

Click & Collect Only products

These products can only be collected from our Brisbane showroom as we can not ship them. If you place any of these products in your cart, you will only see the Click & Collect option at the checkout.

Fast Dispatch products

These are products that we have in stock in our Brisbane showroom, and they are available for immediate Click & Collect or Shipping. Keep in mind that if you have a product which is not listed as a Fast Dispatch product in your cart, there might be a delay on your order. See the full details here.

Special Order products

Special Order products are products that we do not regularly stock. These products will be ordered specially for you, or dispatched directly to you from our supplier. See the full details here.

Ship-To-Store products

Products marked with ship-to-store can still be shipped to us to collect in-store! Simply check out with the shipping address: 3/4 Billabong Street, Stafford, QLD, 4053. Once your order arrives, we’ll email you to let you know that it is ready to collect.

Warranty

3 Years Repair Warranty - Manufacturer warranty, this product needs to be returned to Aqua Gardening and then sent to the supplier for testing and repair.

Returns

60 Day Returns - We will provide a refund, exchange or store credit where you have decided you no longer want the product and it is in new, unopened condition. More details...

1. About the Website

1.1. Welcome to www.aquagardening.com.au (the 'Website'). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the 'Products'). The Website provides this service by way of granting you access to the content on the Website (the 'Purchase Services').
1.2. The Website is operated by Aqua Evolutions Pty Ltd (ABN 69 167 108 367) trading as Aqua Gardening. Access to and use of the Website, or any of its associated Products or Services, is provided by Aqua Gardening . Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
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5.1. In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the 'Purchase Price').
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5.4. Aqua Gardening will promise to match a competitors advertised price if the following requirements are met:
(a) sold by an Australian retailer;
(b) brand new and identical product;
(c) in stock and available to purchase;
(d) include the shipping cost to the address of the customer;
(e) does not include an item from bundled packages; and
(f) be above our cost price.
5.5. Aqua Gardening may, at their sole discretion, provide a refund on the return of the Products within 60 days where the Product packaging is unopened and remains in a saleable condition. A restocking fee of 20% will be applied to any returns that are not in a brand new condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund under this clause.
5.6. Selected lines are excluded from our 60-day change of mind return policy. The following are sold on a strict no refund or return policy unless they fall under a warranty claim:
(a) nutrients, additives, lamps/lights/CFLs, growing media, fish food and liquid pond treatments;
(b) custom made items, for example, NFT channels and aluminium frames cut to specification;
(c) Special orders, for products not regularly stocked this item, are marked as ‘Special Order’ in the availability description;
(d) Any items specifically cut to size at your request, for example, items we cut per liner meter as pond liners, fabrics, flower support mesh and more;
(e) Commercial quantities are non-refundable; and
(f) Clearance items are non-refundable.

6. Warranty

6.1. Aqua Gardening's Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the 'Warranty').
6.2. You may make a claim under this clause (the 'Warranty Claim') for material defects and workmanship in the Products within the manufacturer's warranty. Please refer to the Information tab on each product for the warranty details. In addition, our products come with guarantees per Australian Consumer Law from the date of purchase (the 'Warranty Period').
6.3. To make a Warranty Claim during the Warranty Period, you must provide proof of purchase to Aqua Gardening showing the date of purchase of the Products, provide a description of the Products and the price paid for the Products by contacting us at https://www.aquagardening.com.au/form/contact-support/
6.4. Where the Warranty Claim is accepted then Aqua Gardening will, at its sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.
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7. Delivery

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7.4. contact Aqua Gardening within 24 hours of receiving the goods to report the damage and provide photos of the damaged box and damaged Product.
(a) contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and
(b) contact us at https://www.aquagardening.com.au/form/contact-support/ in what way the Products were damaged in transit so we can determine if the Delivery Service Provider should be removed from the Purchase Services.
7.5. Aqua Gardening will not be accountable and will not compensate for any delays made by the Delivery Service Provider. Aqua Gardening does not guarantee that your delivery will arrive within the projected time frame. Any claims for delay or lost items be made against the Delivery Service Provider.

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8.1. The Website, the Purchase Services and all of the related products of Aqua Gardening are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the 'Content') are owned or controlled for these purposes and are reserved by Aqua Gardening or its contributors.
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(a) the business name, trading name, domain name, trademark, industrial design, patent, registered design or copyright of Aqua Gardening ; or
(b) the right to use or exploit a business name, trading name, domain name, trademark or industrial design; or
(c) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
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9. Privacy

Aqua Gardening takes your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to Aqua Gardening's Privacy Policy, which is available on the Website.

10. General Disclaimer

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10.3. Aqua Gardening will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website. Special orders and backorder items are subject to availability from the supplier.
10.4. Aqua Gardening does not make any guarantees on the stock levels of products. If the information on the Website is incorrect , Aqua Gardening will contact you and offer an alternative or a refund.
10.5. Aqua Gardening will cancel unpaid orders 2 days after the payment falls due.
10.6. Aqua Gardening will cancel click and collect orders if the items are not collected within 30 days without notice and will charge an additional 20% re-stocking or holding fee should it be collected more than 30 days after the order was placed.
10.7. Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
10.8. Subject to this clause, and the extent permitted by law:
(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
(b) Aqua Gardening will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet any applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
10.9. Use of the Website, the Purchase Services, and any of the products of Aqua Gardening (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of Aqua Gardening , are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Aqua Gardening (including any third party where the Delivery Services are made available to you) makes any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of Aqua Gardening ) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful components, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(b) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
(c) costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
(d) the Content or operation in respect to links which are provided for the User's convenience;
(e) any failure to complete a transaction or any loss arising from e-commerce transacted on the Website; or
(f) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

11. Limitation of Liability

11.1. Aqua Gardening's total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Aqua Gardening is the resupply of the information or Purchase Services to you.
11.2. You expressly understand and agree that Aqua Gardening, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however, caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
11.3. Aqua Gardening is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website that is not authored by Aqua Gardening in connection with the Purchase Services, whether posted or caused by users of the Website of Aqua Gardening , by third parties in respect of any of the Products or Purchase Services offered by Aqua Gardening.
11.4. You acknowledge that Aqua Gardening does not provide the Delivery Services to you and you agree that Aqua Gardening will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.
11.5. If incorrect content or advice has been provided, Aqua Gardening will take reasonable steps to ensure the issue is resolved with you. Aqua Gardening is not responsible or liable for any losses incurred by our recommendations, and will assess in its own sole discretion whether a refund or replacement ought to be issued by contacting us at https://www.aquagardening.com.au/form/contact-support/

12. Termination of Contract

12.1. The Terms will continue to apply until terminated by either you or by Aqua Gardening as set out below.
12.2. If you want to terminate the Terms, you may do so by:
(a) notifying Aqua Gardening at any time; and closing your accounts for all of the Purchase Services which you use, where Aqua Gardening has made this option available to you.
(b) Your notice should be sent, in writing, to Aqua Gardening via the 'Contact Us' link on our homepage.
12.3. Aqua Gardening may at any time, terminate the Terms with you if:
(a) you have breached any provision of the Terms or intend to breach any provision;
(b) Aqua Gardening is required to do so by law;
(c) the partner with whom Aqua Gardening offered the Purchase Services to you has terminated its relationship with Aqua Gardening or ceased to offer the Purchase Services to you;
(d) Aqua Gardening is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
(e) the provision of the Purchase Services to you by Aqua Gardening is, in the opinion of Aqua Gardening, no longer commercially viable.
12.4. Subject to local applicable laws, Aqua Gardening reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Aqua Gardening's name or reputation or violates the rights of those of another party.
12.5. When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Aqua Gardening have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.

13. Indemnity

13.1. You agree to indemnify Aqua Gardening, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or any breach of the Terms.

14. Dispute Resolution

14.1. Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought.
14.2. Notice:
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
14.3. Resolution:
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must:
(a) Within 30 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, 40 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association (Phone: 1300 633 428) or his or her nominee;
(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a precondition to the mediation commencing. The Parties must each pay their costs associated with the mediation;
(d) The mediation will be held in Brisbane, Australia.
14.4. Confidential
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for applicable laws of evidence.
14.5. Termination of Mediation
If 6 weeks have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

15. Venue and Jurisdiction

The Purchase Services offered by Aqua Gardening is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.

16. Governing Law

The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

17. Independent Legal Advice

Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties have taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.

18. Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.

1. We respect your privacy

1.1. Aqua Evolutions Pty Ltd (ABN 69 167 108 367) trading as Aqua Gardening respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. "Personal information" is the information we hold which is identifiable as being about you.

2. Collection of personal information

2.1. We will, from time to time, receive and store the personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

3.1. We collect personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1. We may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2. We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

5. Disclosure of your personal information

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Aqua Evolutions Pty Ltd, www.aquagardening.com.au, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information

6. Security of your personal information

6.1. We are committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
6.2. The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at https://www.aquagardening.com.au/form/contact-support/
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about privacy

8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaint to either info@aquagardening.com.au or in writing to 4 Billabong Street, Stafford, Queensland, 4053. We take complaints very seriously and will respond promptly after receiving written notice of your complaint.

9. Changes to Privacy Policy

9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

10. Website

10.1 When you visit our website.
10.2. When you come to our website (www.aquagardening.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

11. Cookies

11.1. We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
11.2. We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.
11.3. We collect information using “cookies” and other tracking technologies for the following reasons:
to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user;
to sell advertising on the Website to meet some of the costs of operating the Website and improve the content on the Website; and
when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.
11.4. Even if you have permitted us to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.
11.5. In addition to our cookies, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.
11.6. What are your choices regarding cookies? If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly.

12. Third-party sites

12.1. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of every website that collects personally identifiable information.