Click and Collect orders will be reserved for you for up to 30 days.

After 30 days from placing the order, the goods will be returned to stock and your account will be credited with the money you have paid minus a 20% restocking fee.

You can receive a full refund by advising us within 30 days that you have changed your mind.

Our Click and Collect pickup hours are:

Monday to Friday: 9am - 5pm

Saturday: 9am -3pm

Sunday: Closed

Public Holidays: We are usually closed on public holidays, we will advertise our opening hours here and on social media.

What is click & collect?

Click and Collect is an easy way to buy your items online so that you can pick them up in store.

How does Click & Collect work?

  1. Complete your order online and select Click & Collect as the postage option.
  2. Your order will be prepared and you will receive an email that your goods are ready for collection. Your order will be packed discreetly (excluding bulky items ie. grow media)
  3. Please bring your order confirmation email (printed or on mobile) and present it to a team member to receive your order.

What are your Click & Collect pickup hours?

Our click and collect pickup hours are the same as our opening hours:

Monday to Friday: 12am - 3pm

Saturday: 10am - 12pm

Sunday: Closed

Public Holidays: We are usually closed on public holidays, we will advertise our opening hours here and on social media.

What is your Click & Collect pickup address?

Your order can be picked up from the following address once you have received the email that your goods are ready for collection.

Smaller orders to be collect from the front of our store- please ring the bell.

Bulky orders to be collect from the rear gate- please ring the bell even if the gate is open.

Aqua Gardening
3/4 Billabong Street,

View On Google Maps

Our Click and Collect address is the same as our shop address. Your order can be picked up from the following location once you have received the email that your goods are ready for collection.

Aqua Gardening
3/4 Billabong Street,

View On Google Maps


Our retail store is currently closed for renovations. 

We are still serving our customers for click and collect orders through the back gate of our store.

We will be re-opening our new concept store soon?!

Aqua Gardening
3/4 Billabong Street,

View On Google Maps

Check out the Reviews and Q&A tab on the product's page.

We appreciate if you ask your questions on the product's page as it will help out many other customers, and of course, we will reply there shortly after you post it.

Things like testing water, how to get rid of algae in your pond or which growing media is the best to use? Many of these questions and more have been asked by our customers over the past 25 years. The good news is they have all been answered by our experts right here on our website!

Check out our Learning Hub where you will find more than 100 videos to watch and many articles to read. The videos and articles are all organized by topic so it's easy to find the answer to your questions.

Information on Payment Methods, Returns, Tracking Your Order, Quotes, Grow With Benefits Rewards Program and more, can be found right here on our FAQ's page.

If you didn't find an answer on our FAQ's page, feel free to send us an enquiry using the Contact Us form and we will get back to you shortly.

Or you can give us a call on 0733541588 and speak to one of our friendly team members.

Come visit our freshly renovated Showroom and chat to our friendly team.

Showroom Opening Hours

Monday to Friday: 9am - 5pm

Saturday: 9am -3pm

Sunday: Closed


Click&Collect pickup hours:

Monday to Friday: 9am - 5pm

Saturday: 9am -3pm

Sunday: Closed

Can't find an answer? Please give us a call!

Phone Number to Contact Us:



Yes! Our rewards program is called Growing with Benefits. Each dollar you spend allows you to collect 1 “drop”. You can start spending your drops immediately after your first purchase – no need to wait for a gift card. Read more about Growing with Benefits here.

At Aqua Gardening, we’re committed to providing a simple and effective way to introduce hydroponic and automatic gardening systems to homes across Australia. Get the most out of shopping online with our loyalty program Growing With Benefits. Every dollar spent allows you to collect 1 “drop”. You can start spending your "drops" immediately after your first purchase – no need to wait for a gift card!

We offer trade pricing to businesses, click on the following link to apply:

If you find a competitor with a cheaper advertised price, we promise to match their price. In order to price match a product, it must meet certain conditions which you can find here: Price Match & Lowest Price Guarantee


Here at Aqua Gardening, we have vast experience and knowledge in how to design and set up the best ponds, aquaponics, and hydroponics systems to suit you and your needs.

If you need any help to figure out the design and components of your gardening system or pond, you have the option to get one of Australia's leading experts to consult you through our Consultation Service. Select the category you want help with including; Aquaponics, Micro-Commercial Systems, Ponds or Indoor Systems, then fill our online form and we will get back to you soon.

We charge a small consultation fee from this service that is automatically turned into store credit for you to use on your new pond or automatic gardening system.

To ask a question about any product on our store, simply do the following:

  1. Navigate to the product you would like to ask a question about.
  2. On the products page, click on the "Reviews and Q&A" tab.
  3. Click on "Ask a Question".
  4. Enter your name, email address and question, then click on "Submit Question".

That's it! Our team will respond to your question as quickly as possible.

In our Inspire Me section of the website, you will find inspirational material to help you with your gardening journey.

Inspire Me is full of informative Customer Blogs/Videos regarding their aquaponic or hydroponic system. These videos are easy to understand and a great way to see in-store products in actual use.

Our Learning Hub is a great way to wrap your head around the aspect of Gardening. Within our learning hub you can find the following: 

  • Great Hydroponic Guides
  • Indoor Gardening Tips and Tricks
  • Very Helpful Aquaponics Guides
  • Pond Guides along with Tips and Tricks
  • Informative videos 


ABN: 69 167 108 367
Company Name: Aqua Gardening

Aqua Gardening is Australia’s leading experts in hydroponics, aquaponics, and ponds. Join our loyalty program to gain exclusive access to our large video knowledge base that can’t be found anywhere else in Australia. For fast delivery on a wide range of products Australia wide, shop online with Aqua Gardening today.

Our team

Aqua Gardening is based in Brisbane. It has been a proud family-owned and operated business since 1994. Aqua Gardening is the biggest store of it's kind in Queensland, and we carry a large quantity of stock to ensure the item you want is always available. We pride ourselves on our customer service. Our highly trained and knowledgeable team is ready to provide you with the best advice possible.

Live displays

Interested in introducing an aqua garden to your home but unsure where to start? Stop by our Brisbane store and check out our collection of live displays. Our friendly team will provide you with guidance and inspiration on how to use this amazing form of gardening easily in your space.

Quotes are a great way to prepare for a big gardening project. They are very useful if you want us to check over your order before payment, to make sure you have thought about everything you may need. It will also allow our team to know which equipment and supplies you need so we can provide expert advice and guidance for your purchase.

They are also used by our consultants. When you use our design service our consultant will provide you with a quote that can be viewed and paid for in the My Account area.

Quotes are also used to make partial payments on an order, for example, lay-by.

How to create a quote on our online store:

1. Log in to the My Account area or Create an New Account if you don't already have one.

2. Add all the items you would like to your cart.

3. Click on the "My Cart" button, then click on the "View Cart" button.

4. Once you are on the shopping cart page, click on the "Create Quote From Cart" button.

5. At the checkout page, fill in all of your details and select your preferred shipping method. Then click on "Confirm & Process Quote".

6. After your quote has been submitted, you can print it, approve it and pay for it in the My Account area.

This privacy policy sets out how we use and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Do you have a passion for plants and people? Come and join the Aqua Gardening Team!

We’re looking for smart, enthusiastic, energetic and hardworking people. Here’s your chance to really make your mark, and build your career. New positions will start with casual roles and move to permanent for the right candidates.

You don’t have to be a growing expert – we can teach you that. Be assured, whatever your role, your voice will be heard and your ideas taken on board

Think you’re Aqua Gardening material? Please fill in the Work With Us form.

Our Mission

To inspire our customers and help them succeed with growing. All their questions should be answered, and they should get fantastic advice. We want them to get products they need without having to wait.

Our Staff

We know what has got us to where we are today – the ideas and inspiration of our staff.


Bank deposit or EFT is a valid payment method for online orders.

You have the option to deposit cash at any ANZ bank branch, or alternatively direct deposit funds into our account including reference number and name.

For the complete bank deposit procedure please visit the Bank Deposit webpage.

The following Terms and Conditions apply when purchasing via direct deposit:

  • We will not reserve any stock until payment has been recieved into our account
  • We will not dispatch any order until full payment has been recieved into our account
  • If an order is not paid within 7 days it will be automatically closed without notice. If you wish to proceed with the order please email us to renew your order. Please note that any price changes of stock items will be reflected in the new invoice.

Afterpay, Zip Pay and Zip Money are 3rd party payment options and are valid payment options for purchases made online or in-store. Zip Pay is interest free for orders up to $1000 and Zip Money is interest free for orders exceeding $1000.

When purchasing online, you will have the option to select Afterpay, Zip Pay or Zip Money on the checkout page. After proceeding with the sale you will be directed to a secure webpage where payment details are confirmed. You will need to create a personal account with the desired provider before purchases can be processed.

For in-store purchasing; Afterpay, Zip Pay and Zip Money payments can be processed at the counter. Simply advise the cashier and the relevant process will be followed. Additionally, you will need a device to receive and communicate the purchase code when using this method to pay in-store.

If you are shopping online, you will be able to redeem drops you have collected in-store and online, while in-store, you can only redeem drops you have collected from your in-store purchases.


Where can I see how many drops I have online?

Log into the My Account area. Under your name you will find your status, drops and their value.

The 'Value Of Drops' Will show the money value you have earned from online purchases only and can only be redeemed online

The 'Available Credit' will show up if you purchased in-store and you can use it in-store or online.

Please note that any other store credit you may have accumulated will be added to your available credit as well.


How do I pay with my drops online?

It's easy!

1. Make sure you are logged into your account.

2. Add product into your cart and continue to checkout.

3. Once at the checkout, scroll down to Payment Details and apply all, or part, of your credit in any of the sections below.


Can I use just part of my drops/credit?

Yes, you can! If you don't have enough drops, or if you want to keep some for later, all you need to do is:

1. Insert the amount you want to redeem in the "Apply Credit" box.

2. Select your second payment method. This will automatically update the total of your cart.

3. Click on the "Continue to Payment" button and follow the instructions from there.

Once payment has been applied, Checkout is finished and the order is sent through to us.


How to pay with my drops in-store?

In-store, you can redeem drops earned in-store only.

All you need to do is to make sure that every time you make purchases in-store is to make sure your account is added to the order by giving us your name or phone number.

This way you can earn drops from every purchase in-store, and also let you know how much credit you have earned in the past, and use it towards future purchases.

We will offer you to use your credit once you have $10 or more, as a reminder.

Just make sure to tell us you are on the Growing With Benefits program to earn more drops!

Please allow 24 hours to see available credits and changes to your customer status.

We are offering Afterpay and Zipay in store and online so you can pay later and take your gardening goods today.

We also offer a layby service for in-store customers.

Layby T&C:

  • Special order items and some out of stock items are not available for layby.
  • A minimum of 10% deposit must be paid.
  • Your order will be held for 30 days, Layby needs to be paid in full and picked up within 30 days.
  • After 30 days the goods will be returned to stock and a credit will be applied to your account minus 20% restocking fee.

A wide range of payments methods can be processed in-store or online including;

  • Credit Cards (Including Visa, Mastercard, American Express)
  • Bank Deposit
  • PayPal
  • Afterpay
  • Zip Pay
  • Zip Money

For more information regarding specific payment methods please refer to FAQs below or visit the Payment Methods webpage.

At Aqua Gardening, we want to provide you with the best online and in-store experience, this is why we offer a wide range of payment methods. Please note that all of our payment methods can be chosen in the web store checkout except for Layby.

These are the supported methods of payment: 

  • Credit Cards (Including Visa, Mastercard, American Express)
  • Bank Deposit
  • PayPal
  • Afterpay
  • Zip Pay
  • Zip Money


Back Order items are items we usually carry in stock but are temporary out of stock. These items will be back in stock within a few days.

In most cases, these items are already on their way to us. We are doing our best to keep these items in stock at all times.

When you buy a product that is marked as "Back Order" you agree to:

  • Have your whole order delayed until the back ordered item is back in stock (if you wish for us to dispatch any other items in your order before the item on back order arrives, please make 2 separate orders).
  • Backordered items will be dispatched within 3-7 business days unless the availability description on the product shows that it will take up to 3 weeks.
  • We will not contact you unless there was a delay from the supplier, in this case, we will contact you to find a solution.
  • We can not guarantee the availability of this item, if you would like to confirm this before ordering please contact us.

Special order items are marked on the product page as "Special Order". You will see it in the availability description and the "Add to Cart" button will be "Special Order".

Special order items are items that we do not regularly stock. These items will be ordered specially for you, or dispatched directly to you from our supplier.

This means that Special Order items:

  • Are not available to see in store before purchasing
  • Are ordered especially for you and therefore will not be eligible for our 60 days change of mind return policy.
  • In some cases, you will be able to return a special order item for a restocking fee of 20% as long as the supplier is willing to receive the item back.
  • Not eligible for same-day dispatch as they are not currently in stock. 
  • We can not guarantee the availability of these items, if you would like to confirm before ordering you can contact us.
  • We will not contact you unless there is a delay from the supplier. In this case, we will contact you to find a solution.

These items are fully covered under their manufacturer warranty, and under any condition in the Australia Consumer Law.

Any after-sales issues will be handled by Aqua Gardening even if the product is shipped directly from our supplier.


Of course you can! If you have changed your mind that's ok, we allow you 60 days to return your order for a full refund, provided it meets the requirements stipulated below:

  • We will provide a refund, exchange or store credit where you have decided you no longer want the product and it is in new, unopened condition. This is valid for up to 60 days after your purchase.
  • A receipt, order number, or bank statement detailing proof of purchase is required to validate a refund. If the aforementioned proofs are unavailable we will attempt to find the transaction internally. However, if we can’t validate the sale, no refund will be provided.
  • Goods must be returned to us at your cost.
  • If products are shipped back, the original packaging must be intact without marks otherwise a 20% restocking fee will be applied.
  • The product must be eligible for returns. Some items can not be refunded or returned and are sold on a strict no refund or return policy. Please see the "Is my product eligible for returns?" section in the FAQ's for a full list of products that can not be refunded or returned.

Please click here to see our full return policy.

To protect our team and customers we are doing all we can to minimize the contact with our customers.

This also means that any returns or warranty claims can not be solved on the spot, as we are not operating as usual.

You can still return your goods using our online process.

All you need is to open a dispute, and once a resolution is determined you can send the product back to us or bring it back to our Click&Collect area. 

Please note we can not process any refund/ transfer credit to a new order/ exchange on-premises. The dispute has to be finalised before arrival.


We are all in this together, let's stay safe.


Many of our products come with a manufacturer's warranty. Please refer to the Information tab on each product for the warranty details. In addition, our products come with guarantees in accordance with Australian Consumer Law.

At Aqua Gardening, we choose our product range carefully to ensure the products we sell are of the highest quality. If a product line has been returned multiple times, we will discontinue the product. As such, customer feedback and product reviews are much appreciated and help us to maintain the high quality of products we offer. 

  • We will provide a refund, exchange or store credit where goods are faulty and within their warranty period.
  • We will provide a refund, exchange or store credit where goods are wrongly described, different from a sample shown to you, this claim must be lodged no later than 14 days after receiving your order.
  • We will provide a refund, exchange or store credit where goods are missing a component, damaged or lost in transit, this claim must be lodged no later than 7 days after receiving your order.

For your convienence, Aqua Gardening will handle most of the warranty claims for you, so you do not need to contact the manufacturer or shipping carrier.

Need to return an item, make a warranty claim or have been overcharged for an order? Please open a dispute in the Resolution Center so that we can resolve your problem as quickly as possible.

Most disputes can be resolved through communication and it's best to contact us as soon as you recognise a potential problem. Once lodged you can also track the progress of your dispute online at any time.

Most of the products we offer can be returned to us if you have changed your mind however, to protect the quality of our service and products, select lines are excluded from our 60-day change of mind return policy.

The following are sold on a strict no refund or return policy, unless they fall under a warranty claim:

  • Nutrients, additives, lamps / lights / CFL's, growing media, fish food, and liquid pond treatments.
  • Custom made items, for example, NFT channels and aluminium frames cut to specification.
  • Special orders, for products not regularly stocked this item, are marked as "Special Order" in the availability description 
  • Any items specifically cut to size at your request, for example, items we cut per liner meter as pond liners, fabrics, flower support mesh and more.
  • Commercial quantities
  • Clearance items are non refundable.


Due to the COVID-19 restrictions, all courier companies experiencing delays.

We dispatch your order quickly, and can not guarantee delivery time frames until couriers go back to full capacity.

If you have an issue with the delivery we are here to help, please contact us and also contact the courier company at the same time to speed the process.

Here are links to the different couriers we use, so you can see their statement. 


Courier Please

Australia Post




When you receive your order, please open and test your items are working correctly even if you do not intend to use them immediately.

If your goods were damaged during shipping, a damaged in delivery claim need to be lodged within 7 days of receiving goods, otherwise we can not process your claim.

How to make a claim

If you purchased with an account:

  • Login into the My Account area
  • Click on Resolution Centre
  • Open a New Dispute and follow the steps
  • You will receive a dispute number and we will contact you with further details

If you don’t have an Aqua Gardening account:

  • Please email us with your order ID and a decription of the issue
  • We will open an account for you to follow the steps in the Resolution Centre

Claims for damage during shipping must be made within 7 days of receiving your delivery.

Yes we do!

  • Deliveries to Australia Post owned property requries "PO BOX" or "Parcel Locker" to be stated in the delivery address. If the physical address of the post office is used, a courier may be selected to ship the item and then it will not be delivered. Courier's do not deliver to Australia Post owned buildings. The parcel will be returned to sender, and we will contact you again for a new address and any difference in shipping payment that we are out of pocket for - sorry but this goes for the Free Shipping option too.
  • Free Shipping may be available to PO Boxes.
  • Australia Post shipping is only available for items up to 100cm long.

We ship overseas via Standard (Post) and Priority Shipping (DHL Express). Please select your country in the Cart page, and you can receive an instant quote. Via Standard Shipping (international), a maximum of 20kg can be shipped. With the Priority option, there is no limit to the size or weight of the order.

For accounting reasons, we do not offer a discount on tax for international orders. GST (Australian Goods and Services Tax) is already included in the products you purchase.

You can learn more under the Information tab above, How to Create a Quote in My Account.

Please check the product page to find out if an item is eligible for free shipping.

We are currently offering free shipping with the following terms:

  • A minimum shopping cart total of $100.
  • Excludes bulky items, in general this means over 10kg dead weight and 10kg cubic weight.
  • Excludes Dangerous Good products like Oxy Plus, "Hygen pH up & Down".
  • Excludes Regional Areas and the Northern Territory. Determine if your address is eligible in the Shopping Cart shipping quote with over $100 of products in the cart. Free Shipping will not appear if the delivery postcode is outside of the Free Shipping area, or if your items are too bulky or heavy.
  • Excludes eBay purchases.
  • Shipped with ATL (authority to leave) using our choice of post or courier. Please specify a safe place to leave the delivery at your address during checkout.
  • We sometimes use Australia Post to deliver your order with Free Shipping, even if you selected the "Courier - Free" option. This depends on your location.

All stocked items purchased in the online store before 12pm EST on weekdays are sent on the same day. In rare cases, couriers do not make their set pickup time and dispatch may be delayed until the following day.


We are doing our best to get all of your orders dispatched as soon as we can.

Due to high volumes, delivery delays and Social distancing that restricts the number of team members we can have at the same time, you may experience a slight delay in our service or our courier's service please be patient and respectful and bear in mind that we are truly doing our best with what we can at this times.

Please click the link below to check the tracking status of your order online:

Track My Order Online

You will need to enter the following details:

  1. Order E-mail Address
  2. Order ID
  3. Order Shipping Postcode

The order tracking status will then be displayed to you.

Your delivery location must be suitable for a delivery truck to access, at the discretion of the courier company. If the courier driver decides delivery is not possible due to:

  1. Steep driveway
  2. Unclear labelling of address
  3. Apartment building with no space or safe place to leave the order
  4. Unclear instructions

It is likely there could be additional costs involved for a successful re-delivery. Alternatively, the order can be picked up for no additional cost from the Courier's elected depot.

Aqua Gardening is not responsible for any additional delivery costs in the case where the delivery location is unsuitable.

In the case that your order has been returned to us by the shipping provider we will contact you via email immediately. If you don't claim your parcel within 2 weeks we will cancel your order. Orders with regularly stocked items will be cancelled and credit in the value of the products will be applied to your customer account. Orders with a special order items will be cancelled and you will not be eligible for a credit.

  • All credits do not include the original shipping cost.
  • We will charge a shipping fee to re-send your order even if your order was eligible for free shipping.
  • Aqua Gardening will not guarantee the availability of stock after an order has been cancelled.

Return to sender usually occurs due to an incorrect address or a refusal to receive the order by the customer. If the Return to sender is due to a fault of Aqua Gardening, these terms will not be applied.

Aqua Gardening ships all orders with a tracking number. All orders are sent with ATL “Authority To Leave”. If you have not received your order yet, please follow the instructions below:

  • Check the tracking status of your order to see its current status. If you package is not yet marked as “delivered”, then you can contact the courier company and open a case. You can also get us involved by opening a dispute in the My Account area, and we will open a case as well.

In case the order is marked as “delivered” then:

  • Check with the other people in your household to see if they have received your order already.
  • Check with your next door neighbours to see if they received your package while you were away. It is very common for couriers to leave packages with your neighbours if they know you're not at home.
  • Contact the freight company to see if there was a issue with scanning.

If none of the above worked and the courier has proof that they delivered your package, then the package may have been stolen from your front door. In this case Aqua Gardening will not be liable for the loss of your items. You can claim the loss with your home insurance company. It is the responsibility of the buyer to provide a safe place for packages. Aqua Gardening will assist in all cases of delivery issues and lost packages, but if there is proof of delivery for the address you provided to us, then unfortunately we are unable to compensate you for the loss of your package.

  • We use Courier’s Please, Fastway Couriers and TNT Express.
  • We cannot guarantee which courier we will use or whether Fastdrop or other courier services will be available for your order.
  • You receive SMS notification updates on the whereabouts of your package if you have provided a mobile phone number.
  • In the case that your location is not serviced by these couriers, we will use another service (including Australia Post) that delivers to your location.
  • In some cases, including small towns, the delivery will go to their nearest depot or a designated collection point in the closest town. Unfortunately this is the policy of the transport companies and couriers - sometimes delivery is not possible to your actual address.
  • Note: You must supply a street address for courier delivery. We will request your street address (and any additional shipping cost) if a PO Box is provided with the courier delivery option.

In certain cases and with certain items our shipping calculator may not give you a shipping quote. For example if a product is bulky, eg. preformed ponds or full sized kits, or if you live outside our regular courier zone.

This does not mean we can't ship to you, it just means we will need to get a special quote from the courier, as this will be cheaper for you.

Please place your order as a quote and contact us via email with your quote number. We will then send you a quote for the shipping of your order.


Aqua gardening has developed a Waterfall Flow Rate Calculator to help determine the required flow rate of the pump powering any given water feature. This calculator determines the Litre per Hour (L/hr) flow rate required for features with sheer descent, or projecting style waterfalls.

Aqua Gardening has developed a Pond Liner Calculator which determines how much pond liner is required, based on the dimensions of your pond. It allows for the extra needed to ensure safe and secure adhesion, and the ability to mould obscure shapes.


Aqua Gardening has developed a Pond Volume Calculator which helps determine the volume of  ponds or containers. This page advises you how to take the most effective measurwements of your pond. Using basic dimensions of ponds in a veriety of rectangular, circular, or odd shapes, it calculates the volume in Litres.

Aqua Gardening has developed a Concrete Sealer Calculator to estimate how much Concrete Sealer is necesary for a range of application. Using the dimensions of your pond, or any given surface, this calculates how many coats and how many litres of Concrete Sealer would be required.

Aqua Gardening has developed an Aquaponics Water Test Calculator which aims to help decide exactly what your Aquaponics System requires, based on testing various minerals in the water. This calulator compares your measured test levels to the levels required, it explains the effects of individual mineral levels, and suggests possible fixes for any issue.

Aqua Gardening has developed a Grow Room Fan Calculator, which aims to help determine how much ventilation is required in any given area, and the rate at which any combination of fans and ducting will cycle this volume of air. It can also be utilized to calculate fan speed in M2/h, L/s, CFM.

Aqua Gardening has developed a Pond Pump & Filter Calculator which can be used to determine the recommended flow rate for any aquaponic or hydroponic system. Using the volume of any pond, and the amount of fish or plants, this calculator determines how many Litres per Hour (L/hr) should be pumped to maintain optimal pond health.