Price matching and lowest price guarantee
Our team is always price-checking to ensure we have the lowest prices. If you find a competitor with a cheaper advertised price we promise to match their price so your purchase will come with all the benefits Aqua Gardening customers have.
To price match the product must meet these conditions:
- sold by an Australian retailer
- brand new identical product
- in stock and available to purchase
- include the shipping cost to you if they're interstate
- does not include an item from bundled packages, but we will happily price match the whole bundle
- be above our cost price
To price match online please follow the 4 steps below:
- Create an account
- Place all the items you wish to buy in the cart and go to "view cart".
- Click on the "Create a quote from cart" button at the top left-hand side in the view cart page.
4. Email us firstname.lastname@example.org the advertised price (link or attach a quote) with your quote ID.
- We will apply a discount on the product you are matching and notify you via email that your quote has been adjusted and ready to be paid.
- Log in to your account, then click on the "my quotes" button then select your quote ID and make the payment required, Once payment is cleared we will dispatch your order.
To price match in store:
- Bring details of the product and price with you
- A team member will assist you with the purchase
Please note that we will not price match a product after sale, this process has to be done prior to purchase.