Customer Success Team

Our customer success team is the team that helps you out when you have any questions, they are the ones you will meet in our showroom, over the phone, live chat and emails. They are also the ones that manage our social media communities and test all new products that come in.

Unsure what is the best product to achieve the results you are after?  

Have a plant problem but you don't know why?

Or maybe you just want to try something new and bounce some ideas with someone who has helped hundreds of gardeners?

You can book a 20min chat with any of our customer success team, or visit us in-store.

This is just another way to help our vision come to life and help everyone become a successful gardener.

If you are not sure what you want to chat about and you just starting out, download one of our free ebooks and it will set you in the right direction.

 

 

Julian

 

Julian

Customer Success Team Manager

Specialty: Aquaponics, Hydroponics, Pond Projects

What do you enjoy doing outside of work? I love riding my motorbike, hanging with friends and gaming.

What's your favourite fruit and veg and your favourite way to eat them? Cantaloupe cut up fresh is my favourite fruit. My favourite veg is potato and potato bake is my fav way to eat it.

 

Josh

 

Josh

Customer Success Consultant

Specialty: Indoor Grow Room Design, Hydroponics, Aquaponics, Ponds, General Plant Health.

What do you enjoy doing outside of work? Gardening, hanging with my dog, listening to music.

What's your favourite fruit and veg and your favourite way to eat them? I like pears, unripe and crunchy. I love spinach in everything, can’t go wrong!

   Book a Free Consultation

 

Zac

 

Zac

Customer Success Consultant

Specialty: General Plant Science, Microbes, Hydroponics, Aquaponics, System design, Ponds, Fish Health, Plant Pathology, Wild Card Questions.

What do you enjoy doing outside of work? Home brew and social community gardening.

What's your favourite fruit and veg and your favourite way to eat them? I’m super into rare tropical fruits. My favourite is achacha it tastes like a citrus, sherbet lychee. My favourite vegetable would have to be broccoli roasted.

   Book a Free Consultation

 

Ezra

 

Ezra

Customer Success Consultant

Specialty: Organic Gardening, Sustainable Gardening, Hydroponics, Aquaponics, General Plant Science, Living Soil, Indoor Grow Room Designs.

What do you enjoy doing outside of work? Hiking and exploring the outdoors on camping trips, spending time with friends, or reading in the sun with some music on.

What's your favourite fruit and veg and your favourite way to eat them? Broccolini - whole stalks just dipped in hummus. Taste of watermelon also takes me back to camping on summer holidays and music festivals.

   Book a Free Consultation