WA Shipping Announcement
Date Posted:30 November 2022
Due to the heavy rain and flooding that has closed the Sydney-to-Perth rail line, Australia Post and other Couriers have advised additional lead times for WA deliveries.
As a result of this, Australia Post and Couriers have increased the shipping rates by more than double until the rail is fixed, and shipping delays of 2-3 weeks have been advised.
We apologise for any order that is impacted by this delay, which is unfortunately out of our control.
As another step to achieving our vision to make EVERYONE a successful gardener, earlier this year we made the decision to absorb shipping costs further and launch our flat rate shipping and free shipping Australia-wide.
Aqua Gardening values our customers in WA, and we have decided to stay committed to this decision even with the unexpected increase, and therefore we will keep our FREE shipping offer to all Australians for all orders above $249.
For orders below $249, as the shipping rates are already heavily subsidised to WA, we will not be able to absorb this increase.
Therefore the flat rate shipping will be increased from $12.95 to $18.95 as of 30/11/2022 until further notice.
Express post prices remain unaffected but delivery will take up to 4-5 days from dispatch.
We strongly recommend that all WA customers that would like to receive their orders within a week select the Express Post option at checkout - you will see the expected lead times provided in the cart shipping options.
To view Australia post lead time on orders from Brisbane please click here